Insurance Requirements

1. Why insurance is required

Padel and tennis are active sports and, like any sport, carry a risk of injury during normal play. Injuries of this kind can happen without anyone being at fault, so the costs of medical care are covered by the traveller's own insurance. For this reason, travel medical insurance is required for every traveller on our trips, as set out in our Booking Terms.

2. Two types of insurance

• Travel medical and accident insurance — required. When you book, you either add the insurance we offer or confirm that your own insurance meets the requirements in section 3.
• Cancellation insurance — optional. You can add it when you book. It is strongly recommended (see section 4).

3. Minimum requirements for your own insurance

If you use your own insurance, it must, for the full dates of your trip:

• be valid in Spain, including the Canary Islands;
• cover emergency medical and hospital expenses abroad, including injuries from amateur sports such as padel and tennis. Many basic policies exclude sports, so please check your policy wording;
• cover emergency medical transport and repatriation to your home country;
• include a 24/7 emergency assistance phone line.

4. Why we recommend cancellation insurance

If you cannot travel because of illness, injury or any other personal reason, the terms of our Cancellation & Refund Policy apply: if you cancel 21 days or less before the start, no refund is due. Cancellation insurance can reimburse these costs, depending on its terms.

We also recommend cover for personal accident, personal liability towards third parties, and baggage and sports equipment.

5. European Health Insurance Card

A European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC) alone is not enough. It gives access to public healthcare only and does not cover private clinics, repatriation or trip cancellation.

6. Insurance offered through us

When you book, you can add:

• travel medical and accident insurance, and
• cancellation insurance,

offered through our insurance partner. Prices depend on your age and the length of your trip and are shown before you pay. The insurer's name and the full policy terms are given to you before you buy. Cancellation insurance is never pre-selected: you add it only if you choose to.

7. What you confirm if you use your own insurance

If you choose your own travel medical insurance, you tick this box when you book:

"I confirm that I, and every traveller in this booking, hold valid travel medical insurance for the entire trip that meets the minimum insurance requirements of Tenerife Padel Escape, including cover for practising padel and tennis."

We may ask you for the name of your insurer and your policy number.

8. Questions

Not sure whether your policy qualifies? Write to us at Anastasia.definance@gmail.com before you book, or choose the insurance we offer.